Interpersonal Communication Article Example | Topics and Well Written Essays - 500 words

Interpersonal Communication - term ExampleThe writer, Chris Zervas, states that, the area of constructive reprehension can be problematic as We say things we dont look upon or recipients hear more than was meant. (1) Therefore, often during constructive criticism in a potentially subtle area such as the workplace, direct channels of interpersonal communication are not mathematical operation correctly. The sender is communicating the wrong message, using inadequate phrasing and wrong information whilst the other histrion receives a distorted or exaggerated message. The receiver subconsciously picks up another message from indirect channels of interpersonal communication. These indirect channels may include the tone of voice of the sender or his body language. The receiver may suspect that the sender has hidden motivations, revealed by these uncontrolled actions. The receiver too may react defensively as he or she may feel that their position inwardly the work team is threaten ed. Chris Zervas uses his management insight to implement skillful communication which can make these situations cold less volatile.(2)Zervas states that the important connotation of the senders message should make the receiver feel respected and valued, which is the converse of how criticism generally makes people feel.